Privacy policy

Privacy Policy

Last Updated: August 3, 2025

Camilla Flora ("we", "our", or "us") operates this online store and website ("Store"), powered by Shopify, to offer you a curated shopping experience (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Services, make a purchase, or otherwise interact with us.

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We collect personal information you provide directly or that is automatically collected through your interaction with the Services. This includes:

• Contact Information: Name, address, shipping and billing details, email, phone number.

• Account Information: Username, password, and preferences (if you create an account).

• Order & Transaction Data: Products purchased, payment method, shipping details, and order history.

• Payment Details: Credit/debit card info, payment confirmation.

• Device & Usage Info: IP address, browser type, time zone, cookies, and interaction with our Store.

• Communication Data: Messages sent to customer service or through contact forms.

  2. How We Use Your Information

  We use your personal information to:

  • Fulfill Orders & Provide Services: Process transactions, ship orders, provide customer support, and manage your account.

  • Improve & Personalize: Customize your shopping experience, recommend products, and analyze usage for better functionality.

  • Marketing & Promotions: Send newsletters, promotional offers, and show targeted ads (you can opt out).

  • Security & Fraud Prevention: Detect, investigate, and prevent fraudulent activity or misuse of the Services.

  • Legal Compliance: Comply with laws, respond to lawful requests, or enforce our policies.
    

    3. Sharing Your Personal Information

    We may share your personal information with:

    • Shopify: Our e-commerce platform provider, who helps us operate the Store and process orders.

    • Service Providers: Payment processors, shipping companies, cloud storage, marketing, and analytics partners.

    • Business Partners: For advertising and promotions, only where permitted by law and with your consent where required.

    • Legal or Business Requirements: To comply with laws, or in the event of a merger, sale, or asset transfer.

    Shopify may also use data collected across merchants for platform improvements or analytics. You can learn more in the Shopify Consumer Privacy Policy.

    4. Your Rights and Choices

    Depending on your location, you may have rights including:

    • Access or Know what data we hold about you.

    • Correction of inaccurate personal information.

    • Deletion of your data.

    • Portability of your data to another provider.

    • Opt-out of sale or targeted advertising.

    • Withdraw Consent where applicable.

    • Manage Communication Preferences (unsubscribe from promotional emails at any time).

    To exercise any rights, email us at camilla.flora25@gmail.com or use the contact details below. We may need to verify your identity before fulfilling your request.

     

     

    5. Data Retention

    We retain your personal information as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting obligations.

    6. Security

    We take reasonable steps to protect your personal information. However, no method of transmission over the Internet is 100% secure. Please do not send sensitive information through unsecured channels.

    7. Children's Privacy

    Our Services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, contact us and we will delete it.

    8. International Transfers

    Your personal information may be transferred to and stored in countries outside of your residence. Where applicable, we rely on lawful mechanisms such as Standard Contractual Clauses to safeguard international transfers.

    9. Third-Party Links

    Our Store may contain links to external websites or third-party apps. We are not responsible for their privacy practices. Please review their policies separately.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. We encourage you to review it periodically. Updates will be posted on this page with the revised “Last Updated” date.

    11. Contact Us

    If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:

    Camilla Flora
    📧 camilla.flora25@gmail.com
    📍 8623 McCowan Road, Unit 1342
    Markham, ON, L3P 4H1, Canada

    For data protection purposes, Camilla Flora is the data controller of your personal information.